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Terms & Conditions

The commercial terms governing orders, payment, delivery, returns, customer responsibilities, and general website use.

Introduction

Welcome to AeternaVita. By using our website and placing orders, you agree to these Terms and Conditions, which govern your use of the site and the purchase of products from us. If you do not agree, please do not use our services.

About Us

AeternaVita is a South African online business supplying research products for laboratory, educational, and research purposes only.

Email: info@aeternavita.co.za
WhatsApp: +27 82 457 1055

Age Requirement

By creating an account, using this website, or placing an order, you confirm that you are 18 years of age or older.

Orders and Acceptance

  • All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order for reasons including product unavailability, errors in pricing or product information, or suspected fraudulent activity.
  • Upon acceptance, you will receive an order confirmation or order reference.

Prices and Payment

  • All prices are displayed in South African Rand unless otherwise stated.
  • Payment must be made in full according to the payment instructions provided during checkout.
  • Orders awaiting payment may be cancelled if payment is not received within the stated payment window.

Delivery

  • We deliver within South Africa only unless otherwise stated in writing.
  • Delivery times are estimates and are not guaranteed.
  • Risk passes to the customer upon delivery.

Returns, Refunds, and Cancellations

Due to the nature of research products, all sales are final. Returns and refunds are only considered for verified damaged or defective products in accordance with our Returns and Refunds Policy.

Legal Compliance

  • All products sold are for laboratory, educational, and research purposes only.
  • Products are not intended for human or animal consumption.
  • Customers agree to comply with all applicable laws and regulations regarding the purchase, storage, handling, and use of products.

Intellectual Property

Content on this site, including trademarks, logos, graphics, product images, copy, and design elements, is owned by or licensed to AeternaVita and protected by applicable law. You may not reproduce, distribute, or use site content without prior written consent.

Privacy

Our use of your personal information is governed by our Privacy Policy.

Limitation of Liability

To the maximum extent permitted by law, AeternaVita is not liable for direct, indirect, incidental, or consequential damages arising from your use of products or this website. We do not guarantee product efficacy or suitability for any non-research purpose.

Indemnity

You agree to indemnify and hold harmless AeternaVita from claims, damages, losses, and expenses arising from your breach of these Terms and Conditions, misuse of products, or violation of applicable laws.

Governing Law and Jurisdiction

These terms are governed by the laws of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

Contact Us

For questions regarding these Terms and Conditions, contact us at info@aeternavita.co.za or WhatsApp +27 82 457 1055.

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info@aeternavita.co.za WhatsApp: +27 82 457 1055

Copyright © 2026 AeternaVita. All Rights Reserved.

All products supplied by AeternaVita are strictly for laboratory, educational, and research use only. Products are not approved by the FDA or SAHPRA and are not intended for human or animal consumption, diagnosis, treatment, cure, prevention, cosmetic use, or any other non-research purpose. By using this website or purchasing from AeternaVita, you confirm that you understand and accept these conditions.